Local Search

Local Search: Review Strategy

A great experience that goes unreviewed does nothing for local rankings or the next prospect deciding whether to trust the business, and it happens every day a system isn't in place to ask.

Challenges

Local Search: Review Strategy

01

What you are commissioning

Reviews influence both local search ranking and a prospect's final decision. We write a review strategy around your actual customer touchpoints, the right moment to ask, the right channel, and a simple process that makes leaving a review easy, turning review generation into a repeatable habit, not something left to chance.

Companies we’ve worked with

A few familiar faces

Our process

From the first conversation to delivery.

01

Understand

We identify the best moments in your customer journey to request a review, so the ask lands when satisfaction is highest.

02

Create

We plan out a simple, consistent process for requesting reviews, so it happens reliably, not sporadically.

03

Deliver

We track review volume and rating trends over time, so we know the system is working.

FAQ

Before we get started.

Is it okay to ask customers directly for reviews?

Yes, when done consistently and without incentivizing specific ratings, which most platforms prohibit.

Which review platforms should we prioritize?

Google first for most businesses, with industry-specific platforms added based on where your buyers research.