Email & SMS Automation

Email & SMS Automation: Abandoned Cart Automation

Cart abandonment is extremely common, and without a recovery sequence, that near-sale simply disappears with no attempt to bring it back.

Challenges

Email & SMS Automation: Abandoned Cart Automation

01

What you are commissioning

A well-timed recovery sequence consistently wins back a real share of that lost revenue, often one of the highest-ROI automations an ecommerce business can run. We pull together a multi-touch sequence with timing and messaging tuned to your specific customers, sometimes including an incentive on the final touch when the data supports it.

Companies we’ve worked with

A few familiar faces

Our process

From the first conversation to delivery.

01

Understand

We work out a multi-touch abandoned cart sequence with tested timing, so the reminder lands while intent is still fresh.

02

Create

We write messaging that reminds and, where useful, incentivizes return, so hesitation gets answered directly.

03

Deliver

We track recovery rate and refine the sequence based on results, so performance keeps improving.

FAQ

Before we get started.

Should we always include a discount in cart recovery emails?

Not always. We test whether a discount improves recovery for your specific customers before making it standard.

How many emails should a cart recovery sequence include?

Typically two to three, spaced over a few days after abandonment.