The brief and the deliverables
Welcome flows
Abandoned cart and browse abandonment automation
Post-purchase automation
Winback and replenishment campaigns
Lead nurture
Customer reactivation
Email, SMS & Lifecycle
Email & SMS Automation Services
Welcome, abandoned cart, browse abandonment, post-purchase, replenishment, and win-back flows triggered by customer behavior.
Challenges
Email & SMS Automation Services
What the project needs to accomplish
Revenue generated automatically, in the background
A consistent experience for every new subscriber or customer
Recovered sales your team never has to chase manually
Companies we’ve worked with
A few familiar faces
Explore the scope
Choose where to start.
Welcome Flows
A new subscriber's interest peaks the moment they opt in, then fades fast.
Abandoned Cart Automation
A full cart, left behind, is revenue sitting one email away.
Browse Abandonment
They looked. They didn't buy. Most businesses never follow up on that.
Post-Purchase Automation
The relationship usually ends the moment the order confirmation email goes out.
Winback Campaigns
A quiet customer is easier to win back than a new one is to find.
Replenishment Campaigns
They're about to run out. A competitor's ad might reach them first.
Lead Nurture
A lead that goes quiet for two weeks rarely comes back on its own.
Customer Reactivation
Fewer opens, fewer clicks, and nobody's noticed the list quietly going cold.
Our process
From the first conversation to delivery.
01
Define the assignment
We audit your current list, platform, and sends, and map the lifecycle moments, welcome, nurture, cart, and retention, that deserve automating first.
02
Develop and review
We design the templates, write the sequences, and create the segmentation and automation logic behind them.
03
Prepare for use
We watch open rates, click rates, and revenue by segment, and refine the program as the list and the business grow.
FAQ
Before we get started.
Which platform do you work with?
We work inside your existing email and SMS platform where possible, and can recommend a migration when the current tool is holding back segmentation or automation the strategy needs.
Do you write the copy too?
Yes. Copywriting is part of every send and sequence, tuned to your brand voice and the specific moment in the customer journey.
How is SMS different from email?
SMS is shorter, more immediate, and easier to overuse. We work out a separate pace and message plan for it, reserved for the sends that genuinely benefit from landing straight in a pocket.